Our clients say...

We'd like to thank TRowe.net for their prompt and exceptional service. We called TRowe after our Exchange Server crashed and our attempts to remedy the problem were unsuccessful. They immediately began working on a solution and successfully resolved the problem without losing any of our valuable data. You truly get what you pay for with TRowe! - Juanita Perea RE/MAX Beach Cities Realty

Tom,
I want to thank you and the entire staff at T. Rowe for all of the work you have done for Seacliff Seafoods. You presented very innovative and cost-efficient solutions to our computer and networking problems and effectively implemented them. In addition to the increased speed in our network connection and the elimination of an $1100.00 per month expense for a slower and less reliable frame relay connection, Seacliff has also been able to cut our company-wide phone expenses by 50% due to our ability to efficiently communicate through email and instant messenging capabilities.

I would also like to take this opportunity to compliment the entire T. Rowe group on their consistent dedication and commitment in continuing to improve Seacliff’s technology as well as maintaining and resolving any day-to-day issues that arise. Although you are our main contact, I am constantly impressed that I can speak with any person inside your office and they not only know the details of our operation and our needs, but are able to provide answers and fix problems immediately. In a hectic and fast-paced business like ours it is comforting to know that we have people like yourself, Brian, Jason and Lori that are available to us at a moments notice when a problem occurs. Just as importantly, everyone at your company has the essential quality of turning what can at times be very complex and complicated technological subjects into very simple and easy to understand terms.

Seacliff has had relationships with several computer technology companies in the past. None of them, however, have been as complete, effective and personable as T. Rowe. For these reasons, we look forward to a long-lasting and growing relationship with T. Rowe.

Sincerely,
Laura A. Van Vessem
Corporate Manager
Seacliff Seafoods

Tom,
I just wanted to thank you and your crew for consistently coming through for us. On more than one occasion you have guided us in the right direction and now we are reaping the benefits. Thank you again to you and your team.

Darren Ross
Customer Service Associates
Mystery Shopping
Hotels-Restaurants-Bars

Thanks so much for your great support during tax season. You guys are great!!! - Cynthia Ruhl; Hull, Ruhl & Moore, Certified Public Accountants

Tom: Just a note to thank you again for your expertise in fixing my computer last night. I am so appreciative to you for taking your valuable time to unravel the mess. I am a very happy camper today--everything is working great. No more pop-up ads or warning boxes of any kind. You, indeed, are my hero. THANK YOU, THANK YOU.

Sincerely,
Alice Fitzwilliam

Hi Tom,
Just a note to put to "paper" my experience with TRowe.net's Staff and Services.

If you recall, when I first contacted you my network was next to useless as we operate out of 3 different locations and the exchange of data was next to nonexistintent.

I had tried two other "network experts" and was told that my request for the 3 offices was probably out of reach for an operation my size. You took my needs and problems and developed a solution that had never been tried in my industry. You and your staff successfully mated Current Windows technology with available software designed for single location applications and made it fly. I'm still impressed!

After your successful network installation ("that couldn't be done"), I wanted to keep you "on the Hook" for future problem solving and growth of my systems and your service agreements have proven to be just the ticket. I don't even want to know about the problems, just the solutions, I don't have the time to deal with every little issue.

As you know, I try to get directly to you Tom when I have a question but have found that your staff usually has my issue solved before I even get through to you. Thanks for your staff's competence as much as yours.

When we decided to have a presence on the web, again TRowe handled it seamlessly. Not only did you set us up, but also host our sites as well. Can't get much easier than that.

This thank you is long over due Tom, but as with my computer problems, out of site, out of mind. You and your staff have truly made this a reality for us.

Looking forward to our continued relationship.

Sincerely,

Robert Van Lingen
Van Lingen Public Safety Impound Services
B&H Inglewood Tow, Inc

Dear Tom: The case studies presented laid out the problems; the fact that I don't understand what you did in techno-speak doesn't mean that I haven't enjoyed the superior results! Our agency has been able to almost double in size while hiring only two new employees!

I am more than happy to recommend TRowe to any of my friends and associates as I am aware of the supreme value of having up-to-date electronic capabilities! Unfortunately, I have such inferior knowledge of the inner workings of computers, I must rely on talented techno-geeks ( I say that lovingly) for prompt and effective solutions and service. TRowe's staff have been creative and responsive whenever we have needed them.

Feel free to publish as much as you wish and use our name (reverently, of course)!! Regards, NHC - Nancy Collinge, President/Owner, NHC Insurance Services, Inc.

Thank you for prompt response to basic problems for non-computer literates! - Barbeur Wise Grand House Management

Dear Tom,
We have never had the excellent service that TRowe.net provides......It as been really great...I don't feel so edgy now about the computer with someone reliable I can call if I have a problem. Thank you so much. - Sincerely, Paula Fisher, Tormed Building

Tom,
Thank you for your ongoing dependable and excellent service!!!!!! Best regards, Gretha Mosher, Johnson's Super Service, Inc.

...The computer is running much better and faster. I am very happy with the speed and performance. Again, thank you for A++ service. I will refer my clients to you for all their computer needs. - Debbie Duncan, Physician Services

You have always given me wonderful help, and your staff is extremely nice and helpful too. TRowe is the BEST. - Mimi Harvey